Professional and affordable IT support in Glasgow
Need help day or night to resolve your IT issues?
We know that business support can be required at any time, day or time, and that downtime can really affect your business. We're here to support businesses in Glasgow and across the UK. Our 24 x 7 helpdesk and our team of IT experts allows you to call us any time to fix issues fast and solve your IT support queries.
Onsite or Remote IT Support – No problem!
Our certified technical support specialists have the tools at their fingertips to make sure that we can resolve your problem efficiently and with minimum impact on your business. Whether you are at home, at work or even on holiday (although, we hope you are not working whilst on holiday!), we are there for you.
How does it work?
We can access your system wherever you are, as long as you have an internet connection, and see exactly what is happening on your screen to resolve the issues. If we can’t fix it online, we will arrange for an engineer to visit your site to get you back up and running as quickly as possible.
With our 24 x 7 helpdesk support services, you can benefit from…
- Knowledgeable certified UK based support
- 24 x 7 coverage availability
- Live support with instant connective and secure connection
- Live Chat
- Account manager, team leader, and project manager allocated to you
- Multi-technology and vendor support
- Web-based incident reporting
- Custom service levels and response requirements
- Co-managed operational support with your in-house IT team
- On-site escalation services
- Customer satisfaction surveys – because your opinion and experience is important to us!