Alun Borland: keeping business IT out of the weeds and in the fairway
In this MSP Success cover story, Alun shares the experience and principles behind Stratiis: understanding a client’s business, building the right technology strategy and following through consistently.
The feature traces his route from hands-on engineering and international IT management to founding Stratiis, then explores why strong managed IT relationships are collaborative, strategic and built for the long term.
Who is Alun Borland?
Alun is the founder and Managing Director of Stratiis
His career in technology began more than 30 years ago, progressing from support engineering through presales and formal IT management. Before forming Stratiis in 2002, he managed international technology infrastructure supporting more than 5,000 people across several countries. He founded Stratiis to bring that experience to small and medium-sized organisations.
Alun Borland’s route to founding Stratiis
The article explains how technical experience, international responsibility and a desire to support growing businesses shaped the company Alun leads today.
Technical foundations
Alun began as a support engineer working on smaller technology projects and solving practical IT problems.
Broader perspective
He moved into presales and formal IT management, connecting technology decisions with operational needs.
International leadership
As an IT network manager, he supported users across countries, opened offices and managed infrastructure and budgets.
Stratiis founded
In 2002, Alun formed Stratiis to bring secure, reliable IT support and strategic guidance to smaller organisations.
What does the MSP Success feature reveal?
The golf-inspired article uses the role of a trusted caddie to explain how Stratiis helps clients navigate complex technology decisions.
Technology needs direction
Tools alone are not a strategy. The starting point is understanding the organisation, its existing environment and what it is trying to achieve.
Partnership beats firefighting
The best outcomes come from a collaborative relationship focused on business goals, not a cycle of emergency fixes.
Security supports growth
Keeping people, systems and data safe is part of enabling a business to operate confidently and pursue new opportunities.
The right solution comes first
Alun’s approach is to understand the requirement and recommend what fits, rather than allowing short-term sales goals to lead the decision.
Follow-through matters
Consistent delivery from first decision to final outcome builds momentum, trust and reliable long-term results.
Relationships are long term
Strong client and team relationships create continuity, deeper knowledge and a better understanding of each organisation’s technology.
The idea behind the article
On an unfamiliar links course, even an experienced golfer benefits from someone who understands the terrain. The feature draws the same comparison with IT: Stratiis helps clients understand what they already have, identify risks and put technology to better use.
The values Alun brings to Stratiis
The profile highlights a leadership approach built around understanding client needs, looking after people and delivering the right outcome with consistency.
Client interests first
Recommendations begin with the organisation’s priorities and the result it needs from technology.
Experienced people
Team continuity helps engineers build detailed knowledge of client systems, networks and ways of working.
Strategic thinking
Support extends beyond avoiding problems to creating a practical plan for efficiency, resilience and growth.
Discover Alun’s approach to technology partnerships
Open the MSP Success special edition to read the complete two-page feature, beginning on page 14.
