How Long Does It Take to Switch Managed IT Providers?

For many small and medium-sized businesses, the practical switch to a new managed IT provider takes one to three weeks. Planning can begin within days, support responsibility may change on a single agreed date, and …

What Information Should Your New IT Provider Ask For During Onboarding?

A new IT provider should ask for enough information to understand your people, technology, suppliers, security risks and business priorities before taking responsibility for support. The request should cover users, devices, Microsoft 365, networks, servers, …

What Happens in the First 30 Days After Changing IT Provider?

During the first 30 days after changing IT provider, the new MSP should establish secure control of the environment, introduce the support service, verify devices and critical systems, review cybersecurity and backups, document inherited risks, …