What Can Go Wrong During a VoIP Migration?

A VoIP migration can improve flexibility, support hybrid working and replace an ageing telephone system. However, it can also disrupt customer calls when telephone numbers, call routing, connectivity, devices and employee training are not properly …

Can We Keep Our Existing Telephone Numbers?

In most cases, yes. A business can usually keep its existing telephone numbers when moving to: Hosted Voice Unified Communications Microsoft Teams Phone A new telecoms provider A new office A different internet-based phone system …

How Much Does a Hosted Phone System Cost?

A hosted phone system will typically cost a UK business between £10 and £30 per user per month, excluding VAT. For early budgeting, you might expect to pay: £10–£15 per user per month for a …

What Internet Connection Does Hosted Voice Need?

Hosted Voice does not normally need a huge amount of internet bandwidth. A single business voice call may use only a small amount of data compared with video meetings, cloud backups or large file transfers. …

How Long Does It Take to Install a Hosted Phone System?

A straightforward Hosted Voice installation for a small business may take around two to four weeks from approval to launch. A larger or more complex project may take six to twelve weeks, and sometimes longer. …

Hosted Voice vs Traditional Phone Systems

The main difference is where the telephone system is located and how calls are delivered. A traditional phone system normally relies on telephone equipment installed at your premises. Hosted Voice runs through a cloud platform …