Move your people and technology with a joined-up plan
An office move affects connectivity, phones, devices, access and the systems people need on their first day. Stratiis helps businesses coordinate the technology work, suppliers and cutover so staff can return to work at the new site with clear support arrangements.
What does an IT office move service include?
An IT office move service plans and coordinates the relocation or reconfiguration of workplace technology. It can cover site surveys, internet and network setup, business telephony, equipment, user access, supplier dates, cutover testing and on-site support. The exact work depends on what will move, what will be replaced and what must be ready at the new location.
Reduce surprises before move day
Technology timelines may depend on carriers, landlords, fit-out teams, vendors and access to both sites. A shared plan makes those dependencies visible.
Connectivity ready
Order and test services before the team depends on them at the new site.
Clear ownership
Know who handles circuits, cabling, phones, devices and user support.
Less disruption
Schedule cutover, communications and validation around business operations.
First-day support
Give staff a route to resolve access, device and calling issues quickly.
What technology needs coordinating for an office relocation?
The plan should bring each workstream into one schedule with named owners and agreed acceptance checks.
| Workstream | Questions to resolve | Typical activity |
|---|---|---|
| Connectivity and cabling | When will service be live, and is the site ready for installation? | Carrier coordination, cabling, router and circuit testing. |
| Network and Wi-Fi | Will wired and wireless coverage support users, guests and shared devices? | Network design, equipment setup and coverage checks. |
| Voice and communications | What happens to numbers, handsets, call routing and emergency location details? | Telephony migration, configuration and call testing. |
| Devices and equipment | What moves, what is replaced and who handles physical transport? | Inventory, safe decommissioning, installation and user setup. |
| Systems and access | Which cloud, on-premise and supplier systems are needed on day one? | Access validation, application testing and supplier liaison. |
| Cutover and support | When will services switch, and who owns issues after the move? | Change window, communication, testing and handover. |
Stratiis can provide relocation planning, supplier coordination, connectivity and telephone system migration, equipment installation and on-site support within an agreed scope.
What should be checked before move day?
The new office should be assessed early enough to order services and resolve physical or contractual constraints.
Site and supplier checks
Confirm access dates, landlord permissions, comms-room space, power, cabling, service availability, carrier lead times and who is responsible for each installation.
People and service checks
Record which teams move when, essential applications, phone numbers, meeting spaces, printers, Wi-Fi needs and any equipment that must remain active at the old site during transition.
Review business connectivity and managed Wi-Fi needs before fit-out is complete.
How early should IT planning start?
Start as soon as the new site and target move date are known. Connectivity availability, installation lead times, number porting, cabling and supplier access can affect the schedule. A site survey and dependency plan will show what must be ordered or decided first.
From survey to first-day support
A phased move plan lets the business test critical services before people rely on them.
Discover
Inventory users, equipment, systems, suppliers, sites and key dates.
Prepare
Confirm the new-site design, orders, dependencies and cutover plan.
Move
Coordinate installation, migration and the agreed change window.
Validate
Test connectivity, calls, access and devices, then hand over support.
For a larger relocation with several vendors, IT project management can coordinate milestones, risks and stakeholder updates.
Keep essential services available through the transition
The move plan should identify what can be prepared at the new site, what must stay live at the old site and what needs a controlled switch.
| Consideration | Practical question | Plan |
|---|---|---|
| Internet service | Will the new circuit be installed and tested before staff arrive? | Check options and lead times; consider internet failover where continuity needs justify it. |
| Telephone numbers | Will calls reach the right team during and after the move? | Confirm routing, porting, devices and test calls with the provider. |
| Applications and data | Will users have the access and performance they need at the new location? | Test critical systems, identity and any site-dependent connections. |
| Rollback or workaround | What happens if a critical component is not ready? | Agree fallback actions and who can approve them. |
| User communication | Do staff know when services change and whom to contact? | Share concise instructions and first-day support details. |
Some disruption may be unavoidable. The aim is to understand, communicate and manage it rather than assume a move will be downtime-free.
Plan the services behind a productive new office
The move may be a chance to refresh ageing technology where it supports a clear business need.
Business connectivity
Compare access options and coordinate a tested connection at the destination.
Managed Wi-Fi
Design coverage for the office layout, devices and guest needs.
Hosted voice
Plan numbers, routing, handsets and calling requirements during cutover.
Microsoft Teams Phone
Review Teams calling options and user readiness if telephony is changing.
Workstations and lifecycle
Decide which devices move, need replacement or need reconfiguration.
Security and access
Review network, device and identity controls at the new site.
What should be tested and handed over?
The office is ready when the agreed services work for users and ongoing ownership is clear.
Connectivity
Check wired and wireless access, resilience arrangements and key applications.
Communications
Test inbound and outbound calls, routing and meeting spaces.
User experience
Confirm sign-in, devices, printing and day-one support channels.
Documentation
Record changes, supplier contacts, open issues and support responsibilities.
Ongoing issues and maintenance can move into managed IT support or your internal team’s service process.
Bring the move into a wider IT plan
These services help coordinate the relocation and support the new environment.
IT project management
Manage vendors, milestones, decisions and handover in one plan.
Business connectivity
Plan internet access and network services for the new site.
Infrastructure upgrades
Refresh servers, networks or equipment where the move creates a practical opportunity.
Managed IT support
Keep users and systems supported after the relocation.
Office IT moves explained
What is included in an office IT move?
It may cover a site survey, relocation plan, connectivity, network and phone setup, device installation, supplier coordination, cutover testing and on-site support. Scope is agreed around your sites and systems.
When should IT planning begin for an office relocation?
Begin when the new site and target date are known. Circuit installation, cabling, number porting and building access can have lead times that determine the move schedule.
Can Stratiis coordinate other suppliers?
Yes, supplier coordination can be part of the agreed project. Responsibilities for carriers, fit-out teams, telephony and specialist applications should be documented from the start.
Can we keep our business phone numbers?
That depends on the current provider, number type and proposed service. The options and any porting requirements should be checked early, with call routing tested before and after the change.
Will our business internet be ready on day one?
It should be ordered and tested ahead of the move wherever possible. Service availability and lead times vary by location, so a contingency may be needed if the permanent circuit cannot be ready in time.
Do all devices need to be physically moved?
Not necessarily. Some can be reused, some may need replacing and cloud services may only require user access checks. Inventory and lifecycle review help decide what makes sense.
How is downtime managed during the cutover?
The plan identifies critical services, suitable change windows, testing and fallback actions. Any expected interruption should be communicated to the affected teams in advance.
What support is available after the move?
On-site or remote first-day support can be agreed as part of the project, with outstanding issues and ongoing service ownership handed to managed IT support or your internal team.
Discuss the technology behind your office relocation
Tell us your locations, target date and critical services. We can help map the dependencies and next decisions.
